Privacy Policy
Last updated: March 2026
Circle by Lindsay Jane (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data with care, discretion, and transparency.
This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
LJP Practice Ltd (trading as Circle by Lindsay Jane) is the data controller responsible for your personal data.
Circle by Lindsay Jane provides leadership and psychological coaching services. These services are not psychotherapy, counselling, or medical treatment, and are not intended to diagnose or treat mental health conditions.
Registered Office:
167–169 Great Portland Street, London, W1W 5PF
Contact:
Lindsay Purdue
lindsay@circlebylindsayjane.com
www.circlebylindsayjane.com
2. Personal Data We Collect
We may collect and process the following personal data:
a. Website Visitors
Name
Email address (e.g. via contact forms)
Information submitted through enquiry forms
Cookies and anonymised website analytics data
b. Clients and Prospective Clients
Name, job title and contact details (email, phone number)
Billing and invoicing information
Communication records
Feedback data and testimonials (with consent)
c. Coaching Information
During coaching, you may choose to share personal reflections, experiences, and contextual information relevant to your development.
We may retain brief, professional notes to support continuity of service. These are minimal, securely stored, and are not verbatim records of sessions.
Special Category Data
In the course of coaching, you may choose to share sensitive personal information (for example, relating to wellbeing, personal experiences, or psychological patterns).
We process this information only where:
you have given explicit consent, and
it is necessary to provide coaching services appropriately and safely
3. How We Collect Your Data
We collect personal data when you:
submit an enquiry through our website
contact us via email
engage in coaching services
interact with our website (via cookies and analytics tools)
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
Performance of a contract
To deliver coaching services once you enter into an agreement with us.
Legitimate interests
To respond to enquiries, manage our business operations, and improve our services, where these interests do not override your rights.
Consent
For marketing communications and newsletters. You may withdraw your consent at any time.
Legal obligation
To comply with HMRC, tax, regulatory, and insurance requirements.
Explicit consent (special category data)
Where sensitive personal information is shared within coaching.
5. How We Use Your Personal Data
We use your data to:
respond to enquiries and manage communication
provide coaching services
maintain appropriate client records
issue invoices and administer accounts
send service-related communications
improve our website and client experience
send marketing communications (where consent is given)
request or publish testimonials (with consent)
comply with legal and regulatory obligations
We treat all client information with strict confidentiality.
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
6. Data Sharing
We do not sell or rent your personal data.
We may share your data with carefully selected third parties where necessary to operate our business, including:
scheduling platforms
payment processors and accounting software
secure cloud storage providers
All third parties are required to respect the security of your data and process it in accordance with the law.
We only share the minimum data necessary.
International Transfers
Some of our third-party service providers (such as secure cloud storage providers) may process personal data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR, including the use of Standard Contractual Clauses or equivalent legal mechanisms.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data from:
Unauthorised access
Loss or destruction
Accidental disclosure
These include secure digital storage, password protection, and restricted access. Your data is handled with care, confidentiality and professional discretion.
8. Data Retention
We will retain personal data only for as long as necessary to fulfil our services and legal obligations. Typically, data will be held for no longer than six years unless extended retention is required for compliance or other valid reasons.
Client records and invoices — up to seven years after the relationship with the Client had ended (for insurance and legal compliance)
Coaching notes - retained in anonymised format and stored securely on a password protected device and are never shared without explicit consent unless legally required
Enquiry emails — up to 3 years
Testimonials - will only be published with explicit written consent and may be withdrawn at any time upon request
Marketing consent records — until consent is withdrawn
9. Your Rights
Under UK GDPR, you have the right to:
access your personal data
request correction of inaccurate data
request deletion of your data
restrict or object to processing
request data portability
withdraw consent at any time
To exercise your rights, contact:
lindsay@circlebylindsayjane.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
10. Cookies and Tracking Technologies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Where required by law, we will obtain your consent via a cookie banner and explain how you can manage preferences.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
12. Complaints
If you are not satisfied with how we handle your data, you have the right to contact the Information Commissioner’s Office (ICO):
https://ico.org.uk
0303 123 1113
We will register with the ICO as required once trading commences and will update this policy accordingly.
12. Contact
If you have questions about this Privacy Policy or how your data is handled:
Circle by Lindsay Jane
lindsay@circlebylindsayjane.com
www.circlebylindsayjane.com